There is no mandatory qualification to be a Shop Assistant. According to the publication Australian Jobs 2018 issued by The Department of Jobs and Small Business, of all General Sales Assistants employed in Retail, 54% had no post-school qualification, 6% had another unstipulated qualification, 24% had a Certificate III or higher VET qualification while 16% had a bachelor’s degree or higher level of qualification nationally. Certificate II in Retail Services has been highlighted as a suitable qualification.
Retail Trade is Australia’s second largest employing industry. Employment increased by 6.8% (or 81,400) over the past five years. Sales Assistants and Salespersons are projected to make up 34.8% of new employment up to 2022.7
The Cessnock City Jobs Portal has been jointly funded by the Australian Government through the Building Better Regions Fund – Community Projects Stream, and Cessnock City Council.